CollabTalk Podcast | Episode 187 with Peter Ward

 

In Episode 187 of the CollabTalk Podcast we discuss the growing gap between what organizations see in Microsoft Copilot demos and what is actually available through their existing licenses. We explore how licensing complexity can impact adoption, create unrealistic expectations, and even lead to an emerging divide between AI-enabled employees and everyone else. Looking ahead, we consider how the rise of AI agents and Agent365 may further complicate licensing, governance, and cost models as organizations move from using AI as a tool toward treating AI as a delegated digital workforce. You can listen to the podcast above and follow me using your favorite app, such as Spotify, Apple Podcasts, Stitcher, Soundcloud, or the iHeartRadio app. Be sure to subscribe!

 

Joining me on this podcast:

• Peter Ward (@HelloPeterNYC), a fellow Microsoft MVP and the CEO of SoHo Dragon, a New York City-based consulting firm and Microsoft partner. Peter helps organizations navigate digital transformation, from SharePoint migrations and cloud modernization initiatives to Microsoft Copilot adoption and AI-driven business change. He works closely with both executive leaders and technical teams, helping organizations identify practical ways to maximize the value of Microsoft’s technology ecosystem. Beyond his client work, Peter is an active community leader who organizes New York’s M365 Community Days and regularly shares his expertise as a speaker at industry events.  [Blog | LinkedIn | Company]

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