After converting to a Shared Mailbox, can I delete the account? #M365AMA

In this episode, the #M365AMA panel discusses the following community question:

“We previously used POP3 with an e-mail address in Outlook as a team e-mail address. Each user (3 of us) would be able to read and send from the e-mail address and also maintain our inbox with read or unread messages separately. Now that Pop3 can’t be used with Outlook, we are exploring Shared E-mail Address, but need each user to be like before that when User A reads the e-mail it does not show as read on User B or User C’s inbox until they read it. Each user needs to be mutually exclusive on the inbox status. Microsoft is telling me that is not possible. Is this true and if so ideas on how to work around that and stay in Outlook?”

Check out the discussion here:

 

Participating in this discussion were:

• Christian Buckley @buckleyplanet 
• Shari Oswald @shortcutshari
• Hal Hostetler @TVWizard
• Stacy Deere @sldeere

Some relevant notes/links shared by the team:

• Convert a user mailbox to a shared mailbox [https://learn.microsoft.com/en-us/microsoft-365/admin/email/convert-user-mailbox-to-shared-mailbox]
• Delete a user from your organization, reclaim their licenses [https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/delete-a-user]