Before Anyone Uses Cowork, Set Up Copilot Usage-Based Billing
The question I keep getting from admins right now isn’t “should we turn on Cowork?” It’s “why does Cowork say ‘request access’ for everyone?”...
Category: Copilot
The Model Matters Less Than the Harness
Every few weeks someone asks me which model they should be using for their agents. After running a fleet of 30+ AI bots of...
Why Microsoft 365 AI Demands More Than Good Intentions
Yes yes yes….enterprise AI is transforming the modern workplace, Copilot is streamlining our workflows, and organizational productivity is supposedly hitting an all-time high….yada yada...
Microsoft 365 in an Intent-First World
In my last post, I argued that the front door to productivity is moving. Instead of starting every task by deciding whether to open...
The Front Door Has Moved
Every few years, someone writes an obituary for Microsoft Office. First, the web browser was supposed to kill the desktop suite. Then it was...
What Actually Happens to Your Data Inside Copilot Cowork Runtime
One of the things I love most about being a Microsoft MVP is the behind-the-scenes conversations that happen within the community. Plenty of those...
How to Build Custom Skills for Your SharePoint Site
If you use Microsoft 365 and have Copilot turned on, you have probably noticed a chat panel inside your SharePoint site. That chat can...
With Copilot Cowork Generally Available, How Costs Change
Microsoft 365 Copilot Cowork is now generally available, and with it comes a pricing model unlike anything else in the Copilot lineup. If you’ve...
Copilot Cowork Is Not About Better AI, but a Different Relationship with AI
For the past two years, most of the conversation around Microsoft Copilot has focused on productivity. Can it write faster? Summarize meetings? Analyze spreadsheets?...
The Go-Live Party Is Where Most Copilot Deployments Go to Die
There is a moment in almost every Copilot deployment that feels like success. The licenses are provisioned, the kickoff communication lands in everyone’s inbox,...
