March 2025 CollabTalk TweetJam

The March 2025 CollabTalk TweetJam focused on the topic of “Harnessing SharePoint Agents for Intelligent Collaboration and Governance.” The 1-hour online community discussion across X, Bsky, Mastodon, and Threads revealed a strong consensus that SharePoint Premium and the new SharePoint Agents are game-changers for intelligent automation and governance within Microsoft 365. Participants emphasized the transformative potential of AI-driven agents to reduce digital friction, surface contextual knowledge, and streamline repetitive governance tasks such as access reviews, lifecycle policies, and permissions management. Several responses focused on how SharePoint Agents can act proactively rather than reactively—identifying risks or compliance issues before they become problems, supporting retention and labeling policies, and assisting users in making better data-driven decisions across collaborative workspaces.

A recurring theme was the importance of a well-structured information architecture and the need for clear governance frameworks to maximize the impact of SharePoint Agents. Contributors noted that without proper content classification, metadata, and lifecycle strategies, agents may lack the context needed to provide real value. There was also enthusiasm for how these agents could be customized and extended with the Microsoft Graph, Power Platform, and Copilot Studio to align with unique business needs. Ultimately, the tweetjam highlighted a shared excitement about SharePoint’s evolution from a content repository to a more intelligent, agent-powered platform capable of driving both collaboration and compliance at scale.

Check out the post-tweetjam panel that I moderated, with fellow MVPs Emily Mancini (@EEMancini), Ragnar Heil (@RagnarH), and MVP+RD Eric Overfield (@EricOverfield), here:

Anyone can join this community discussion using X (Twitter), Bsky, Mastodon, or Threads and the #CollabTalk hashtag. You don’t even need to be an “expert” to participate in the online conversation. Anyone can ask questions, comment on the questions posed, or just “lurk” in the background. These online discussions are open to anyone — you do not have to be on the panel to participate.

If you have never participated in one of these tweetjams, it’s pretty simple: anyone can jump in and share their thoughts, or just lurk in the wings and absorb the wisdom of the crowd. Either way, it’ll be a TON of content to consume in a single hour. You can follow the live session using the social platform of your choice. How it works is that I’ll post a series of questions every few minutes, and people will respond to Q1, Q2, Q3 and so forth with A1, A2, A3, always including the #CollabTalk hashtag with their answers. Feel free to reply as often (or as little) as you’d like, ask your own follow up questions, share relevant links, re-tweet others, and engage with the audience.

The questions we discussed during the session included:

1.  What makes SharePoint Agents unique compared to other Microsoft Copilot-powered assistants, such as Copilot Studio bots or Teams-based agents?
2. What are the best practices for structuring SharePoint sites to ensure SharePoint Agents deliver accurate, secure, and useful responses?
3. How can organizations effectively manage the creation and approval of SharePoint Agents within their tenant?
4. What security measures and governance strategies should organizations put in place to prevent oversharing or unauthorized access when using SharePoint Agents?
5. What are the biggest current limitations of SharePoint Agents, and what best practices or innovative solutions are experts using today?
6. Which upcoming SharePoint Agent features (e.g., OneDrive integration, multiple agents per chat, editable built-in agents) will have the biggest impact on adoption and functionality?
7. How well does Microsoft’s SharePoint Agent strategy align with user needs, and what improvements or additions would you suggest to enhance its long-term success?

As always, there will be side-questions, side-conversations, and wise-cracking throughout. This is open to the public, so please join in the discussion! The dialog is always thought-provoking and fun.

Participants this month:

• Emily Mancini (@EEmancini), Microsoft MVP, PnP team member, executive director at Left Uncharted
• Eric Overfield (@ericoverfield), Microsoft RD & SharePoint MVP, chief product officer of Creospark
• Ragnar Heil (@ragnarh), M365 MVP, business development manager at HanseVision/Bechtle
• Sue Hanley (@susanhanley), M365 Apps & Services MVP, portal, KM, and SharePoint consultant
• Wes Preston (@idubbs), SharePoint MVP, evangelist,  and owner at TrecStone
• Drew Madelung (@dmadelung), M365 MVP and director, MS cloud solutions architect at Protiviti
• Eli Robillard (@erobillard), SharePoint MVP, musician, fly-fisher, collaboration technology guy
• Shari Oswald (@shortcutshari), M365 MVP, co-founder and productivity evangelist at PowerUP! Learning
• Ben Stegink (@benstegink), M365 Apps & Services MVP, SharePoint, Office 365 and Azure consultant, owner of Intelligink, LLC
• Paul Swider (@pswider), chief AI officer and chief philanthropy officer at RealActivity
• Sharon Weaver (@sharoneweaver), Microsoft RD + M365 Apps & Services MVP, consultant, trainer and ceo of Smarter Consulting
• Alistair Pugin (@alistairpugin), (dual) Azure and Office Apps & Services MVP and CEO at YMD
• Hal Hostetler (@TVWizard), Microsoft MVP and senior field engineer and social media coordinator for Roland, Schorr & Tower
• David Patrick (@DavidEPatrick),  M365 Apps & Services MVP, user group organizer, subject-matter expert with DSA, Inc.
• Jeff Willinger (@jwillie), Office 365 MVP and digital experience director at Withum
• Kurt Kragh Sørensen (@KurtKragh),  intranet consultant and owner of IntraTeam.com
• Matt Varney (@thevarnish), intranet manager at KCTCS
• Sascha Fredrich (@saschaF80), IT consultant of Microsoft solutions at bei Bechtle AG
• Tobiasz Koprowski (@KoprowskiT), Data Platform MVP, founder and consultant at Shadowland Consulting
• and your host, Christian Buckley (@buckleyplanet), M365 MVP & RD, 6-time author, independent consultant, international speaker, co-host of #ProjectFailureFiles #GoM365gov #MVPbuzzChat and #M365AMA, and founder of the #CollabTalk Podcast & TweetJam

If you would like to be included on one of these panels, please complete this form. And if you are interested in being a sponsor of a future tweetjam, please contact me via LinkedIn.