After a SharePoint folder sync, why can’t I open the files? #M365AMA
In this episode, the #M365AMA panel discusses the following community question:
“Moved files from local storage to Sharpoint, after users syncing down this sharepoint folder they can not open files. How do you solve this?”
Check out the discussion here:
Participating in this discussion were:
- Christian Buckley @buckleyplanet
- Joy Apple, MVP @JoyOfSharePoint
- Hal Hostetler, MVP @TVWizard
Some relevant notes/links shared by the team:
- Can’t open Office files from SharePoint Online, via Microsoft Learn [https://learn.microsoft.com/en-us/sharepoint/troubleshoot/administration/cant-open-office-files]
- Fix problems opening documents in SharePoint libraries, via Microsoft Support [https://support.microsoft.com/en-us/office/fix-problems-opening-documents-in-sharepoint-libraries-31329fa1-4ad0-47fc-95d8-bb0c5b12a536]
- While not the issue as defined, here’s another useful article on this general issue: “Access Denied” or “You need permission” errors in SharePoint Online and OneDrive, via Microsoft Learn [https://learn.microsoft.com/en-us/sharepoint/troubleshoot/administration/access-denied-or-need-permission-error-sharepoint-online-or-onedrive-for-business]
