Why is my camera showing a black screen in Teams? #M365AMA

In this episode, the #M365AMA panel discusses the following community question:

“Do you have same issue with the camera doesn’t working (all black screen) on Teams , even if it turns on and works with others app like Zoom? I did try to re-install help only one time and keeps not working after one call.”

Check out the discussion here:

 

Participating in this discussion were:

• Christian Buckley @buckleyplanet 
• Shari Oswald @shortcutshari
• Mike Nelson (@mikenelsonIO)
• Norm Young (@stormin_30)

Some relevant notes/links shared by the team:

• First, always check to see if your camera is being used by another app or service. This is the issue 9 times out of 10.
• Camera showing Black Screen only when using Teams app, works with Web version [https://techcommunity.microsoft.com/t5/microsoft-teams/camera-showing-black-screen-only-when-using-teams-app-works-with/m-p/2056902/page/2]