Why won’t my new M365 login recognize my name and password? #M365AMA
In this episode, the #M365AMA panel discusses the following community question:
“I am new to the page and also new to using Microsoft 365. I was wondering if someone was able to help me. I have just set up a business account got all the way through put in bank details and it all went through, then it took me to the sign in page, now every time I try and login it says that my user name and/or password is incorrect. But I definitely no the password is correct. The username is being automatically put them from the auto save in my computer. Can someone please help me out.”
Check out the discussion here:
Participating in this discussion were:
- Christian Buckley @buckleyplanet
- Shari Oswald @shortcutshari
- Sharon Weaver @sharoneweaver
Some relevant notes/links shared by the team:
- How to verify an email address in your Microsoft account [https://support.microsoft.com/en-us/account-billing/how-to-verify-an-email-address-in-your-microsoft-account-c3d5eb19-ae11-fa82-1773-64f8e58e6af3]
