Why is another M365 account already signed in on my device? #M365AMA
In this episode, the #M365AMA panel discusses the following community question:
“I am having issues getting logged into Microsoft Suite. This is the message coming up when I try to login to Excel/Word/Teams. Can anyone help me with this? Thank you! “Another account from your organization is already signed in on this device. Try again with a different account.”
Check out the discussion here:
Participating in this discussion were:
- Christian Buckley @buckleyplanetÂ
- Kirsty McGrath @KirstyMcGrath13
- Hal Hostetler @TVWizard
- Stacy Deere @sldeere
Some relevant notes/links shared by the team:
- M365 troubleshooting help: “Sorry, another account from your organization is already signed in on this computer” in Office 2013 [https://learn.microsoft.com/en-us/office/troubleshoot/office-suite-issues/another-account-already-signed-in]
- Per Microsoft Support, use the System File Checker tool to repair missing or corrupted system files [https://support.microsoft.com/en-gb/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e#:~:text=The%20sfc%20%2Fscannow%20command%20will,the%20Windows%20operating%20system%20folder]
