Can I change the address of my M365 environment? #M365AMA

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In this episode, the #M365AMA panel discusses the following community question:

“I have a client with M365. Used to be with Sherweb Canada as a reseller. The address of the clients M365 had to be in the US even though they were in AU, something to do with Sherweb not able to resell in AU. Microsoft first line said we cannot change the address from US to AU. Because of this we cannot then add their tenant to Pax8 Australia. Anyone have a solution for this?”

Check out the discussion here:

 

Participating in this discussion were:

Some relevant notes/links shared by the team:

  • No, the consensus on the panel is that this is a legal issue. If Microsoft Support is telling them they can’t do it, they must have given a reason why & we’re guessing that it’s a legal issue. We recommend that you go back to support and have it escalated.

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Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He is a startup advisor and investor, and an independent consultant providing fractional marketing and channel development services for Microsoft partners. He hosts the weekly #CollabTalk Podcast, weekly #ProjectFailureFiles series, monthly Guardians of M365 Governance (#GoM365gov) series, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.

1 Response

  1. Microsoft Roadmap, messagecenter en blogs updates van 30-08-2023 - KbWorks
    August 30, 2023

    […] Can I change the address of my M365 environment? #M365AMA […]