How do I log back into Authenticator after clearing my cache? #M365AMA
In this episode, the #M365AMA panel discusses the following community question:
“Hi, need help. Cleared cache & cookies of my pc, then I was logged out of my MS teams & outlook. Tried logging back in, however, when I add my account, authenticator wont generate the number that I can tap.”
Check out the discussion here:
Participating in this discussion were:
- Christian Buckley @buckleyplanetÂ
- Norm Young  @stormin_30
- Hal Hostetler  @tvwizard
Some relevant notes/links shared by the team:
- How to Clear Microsoft Authenticator App Data, via EndurTech [https://youtu.be/oD70zXY_KFE]
- Set up the Microsoft Authenticator app as your verification method, via Microsoft Support [https://support.microsoft.com/en-us/account-billing/set-up-the-microsoft-authenticator-app-as-your-verification-method-33452159-6af9-438f-8f82-63ce94cf3d29]
- Community forum response on how to do a Microsoft Authenticator reset [https://answers.microsoft.com/en-us/msoffice/forum/all/microsoft-authenticator-reset/70f6bea2-8214-4db5-b91a-9fd67ce1ed5a]
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