Can my existing inbox also link to a shared mailbox? #M365AMA
In this episode, the #M365AMA panel discusses the following community question:
“We have MS365 Apps for Business and use Outlook with domain hello.com. All our emails are @hello.com. We have purchased a domain bye.com for a customer project. Now our Team asks could we have a domain info@bye.com as Shared Inbox for this project. They would like to add the SharedMailbox to their current Outlook account – easily accessible. The Team consists of members from three different organizations, within Europe. I’m totally clueless here. Is this doable? If yes, how? If not, why? Just the main pointers are enough for me at this point. Any pointers would be great! Thanks! “
Check out the discussion here:
Participating in this discussion were:
- Christian Buckley, RD+MVP @buckleyplanet
- Sean McDonough, MVP @spmcdonough
- Stacy Deere, MVP @sldeere
- Hal Hostetler, MVP @TVWizard
Some relevant notes/links shared by the team:
- Accessing another Shared Mailbox in different Office 365 tenancy? Answer from Microsoft Learn [https://learn.microsoft.com/en-us/answers/questions/52023/accessing-another-shared-mailbox-in-different-offi]
- Some fundamental information on using shared mailboxes: About shared mailboxes [https://learn.microsoft.com/en-us/microsoft-365/admin/email/about-shared-mailboxes]
- More fundamentals on collaborating across tenants: Microsoft 365 inter-tenant collaboration [https://learn.microsoft.com/en-us/microsoft-365/enterprise/microsoft-365-inter-tenant-collaboration]
- A great post on permissions: Understanding Exchange Shared Mailbox Permissions, via MVP Jaap Wesselius [https://practical365.com/understanding-exchange-shared-mailbox-permissions/]
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