Content Strategy: Expanding your Channels

Having a comprehensive content strategy spanning multiple channels is essential for reaching a broader audience and staying ahead of the competition. Leveraging a diverse array of content channels not only amplifies your brand’s voice but also ensures that you connect with potential customers wherever they are. By strategically utilizing digital, paid, traditional, community, emerging, local, and analytical channels, you can create a multifaceted approach that captures attention across different platforms and demographics. This holistic strategy allows you to tap into overlooked channels, engaging audiences that your competitors may miss and driving more substantial, sustained growth for your brand.

While not a complete list of all available channels for promoting your content and your brand, the following list will provide you with a solid overview of the major content marketing channel strategies with some guidance on how to get started:

Digital Channels

Content Strategy: Expanding your ChannelsDigital channels encompass online platforms and content that can be accessed through the internet. This includes a company’s website, blogs, social media profiles, email marketing, video platforms, podcasts, and webinars.

Components:

  • Website/Blog: Create and regularly update with informative and engaging content.
  • Social Media: Establish a presence on platforms relevant to your audience (e.g., Facebook, LinkedIn, Instagram).
  • Email Marketing: Use newsletters and promotional emails to engage with your audience.
  • Video Platforms: Publish videos on YouTube or Vimeo; utilize live streaming.
  • Podcasts and Webinars: Host informative sessions to establish thought leadership.

Recommendations:

  • Start by ensuring your website is user-friendly and mobile-responsive.
  • Develop a content calendar for your blog and social media posts.
  • Use email marketing tools like Mailchimp to automate your campaigns.
  • Invest in good quality video production and editing tools for your video content.

Paid Channels

Paid channels involve using monetary investment to promote content and reach a broader audience through advertisements. This includes search engine marketing, social media advertising, display advertising, and native advertising.

Components:

  • Search Engine Marketing (SEM): Use platforms like Google Ads to appear in search results.
  • Social Media Advertising: Create targeted ads on platforms like Facebook, Instagram, and LinkedIn.
  • Display Advertising: Use banner ads on relevant websites.
  • Native Advertising: Integrate sponsored content that matches the format of the hosting platform.

Recommendations:

  • Start with a small budget to test which platforms and ad types yield the best results.
  • Use A/B testing to optimize your ad copy and design.
  • Leverage the targeting options available on social media platforms to reach your ideal audience.

Traditional Channels

Traditional channels include offline methods of content distribution, such as print media and broadcast media. These methods are more conventional but still effective for reaching certain demographics.

Components:

  • Print Media: Advertise in magazines, newspapers, and through direct mail.
  • Broadcast Media: Utilize television and radio advertisements to reach a broad audience.

Recommendations:

  • Identify print and broadcast outlets that cater to your target market.
  • Create compelling, high-quality print and broadcast ads.
  • Consider integrating a call-to-action that drives traffic to your digital channels.

Community and Engagement Channels

These channels focus on building relationships and engaging with your audience directly. This includes forums, community platforms, influencer marketing, and user-generated content.

Components:

  • Forums and Communities: Participate in industry-specific forums and create community spaces.
  • Influencer Marketing: Collaborate with influencers to reach their followers.
  • User-Generated Content (UGC): Encourage customers to share their experiences and reviews.

Recommendations:

  • Be active and responsive in community forums and social media groups.
  • Identify and build relationships with key influencers in your industry.
  • Promote and share user-generated content to build trust and authenticity.

Emerging and Niche Channels

These are innovative and less conventional channels that can set a brand apart. This includes interactive content, AR/VR experiences, and AI-driven content.

Components:

  • Interactive Content: Create quizzes, polls, and interactive infographics.
  • AR/VR Experiences: Develop augmented and virtual reality campaigns.
  • Chatbots and AI-driven Content: Use AI to provide personalized content experiences.

Recommendations:

  • Experiment with interactive content to engage users in new ways.
  • Explore AR/VR technologies to create immersive brand experiences.
  • Implement AI-driven tools like chatbots to enhance customer interaction.

Local and Hyper-Local Channels

These channels target audiences within specific geographical areas. This includes local SEO, events, sponsorships, and partnerships with local businesses.

Components:

  • Local SEO: Optimize your online presence for local search results.
  • Events and Sponsorships: Participate in and sponsor local events.
  • Partnerships: Collaborate with other local businesses for co-marketing opportunities.

Recommendations:

  • Claim and optimize your Google My Business listing.
  • Attend and sponsor local events to increase brand visibility.
  • Form strategic partnerships with local businesses to expand your reach.

Analytics and Measurement Channels

These channels involve tracking and analyzing the performance of your content across all platforms to optimize future strategies. This includes using tools like Google Analytics and social media insights.

Components:

  • Content Analytics: Use platforms like Google Analytics to track website traffic and user behavior.
  • Social Media Insights: Analyze engagement metrics on social media platforms.
  • Email Marketing Metrics: Measure open rates, click-through rates, and conversion rates.

Recommendations:

  • Set up analytics tools to monitor key performance indicators (KPIs).
  • Regularly review and analyze data to understand what content is performing well.
  • Adjust your content strategy based on data insights to improve engagement and ROI.

 

Exploring and experimenting with various content channels is crucial for refining your overall messaging and positioning. By piloting different platforms, you can test and analyze what resonates most with your audience, allowing you to focus your marketing efforts and investments on the most effective channels. This trial-and-error approach not only helps you identify the best avenues for engagement but also ensures your brand remains agile and adaptive to changing market trends. Embracing this exploratory mindset will strengthen your content strategy, enhance your reach, and ultimately drive greater success in connecting with new and diverse audiences.

Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He sits on the board of TekkiGurus, is an advisor for both revealit.TV and WellnessWits, and provides channel and marketing services for Microsoft partners. He hosts the quarterly #CollabTalk TweetJam, the weekly #CollabTalk Podcast, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.