Project Failure Files: Too Many Cooks in the Kitchen

In Episode 2 of The Project Failure Files, after sharing a brief outline of the structure we’ll follow for each weekly show, my co-host Sharon Weaver (@sharoneweaver) and I addressed one of the most common issues we’ve come across when managing projects — having too many decision-makers, or “too many cooks in the kitchen.” Here’s a summary of the discussion:

The Project Failure Files logoThe episode began with a brief outline of key points, a standard practice to align viewers. We focused our initial discussion on the complications arising from multiple stakeholders in decision-making processes, which can lead to confusion (“Who’s in charge here?”) and delays (Not everyone approved of the timeline”). As projects grow in complexity, involving various stakeholders can be both beneficial and detrimental. While it is important to identify and involve all stakeholders in your project planning and execution, too many voices can lead to conflicting directives and stalled progress.

A crucial strategy discussed was identifying core decision-makers early in the project and clarifying their roles and responsibilities. This helps streamline the decision-making process and ensures a clear hierarchy. Effective communication channels are also vital. Regular meetings with a well-defined agenda and relevant stakeholders keep discussions focused and productive. Additionally, setting boundaries and managing expectations are essential. Stakeholders should understand their roles and the extent of their involvement – and who to reach out to with change requests or when they want to raise concerns. As both Sharon and I shared from personal experiences, clear documentation of decisions and project plans is key to keeping everyone aligned.

Later in the discussion, we agreed that making the process and all decisions transparent to all stakeholders was essential. We also talked about how encouraging constructive feedback from all team members, even those not directly involved in decision-making, can improve team morale and contribute positively to the project’s success. Creating an environment where everyone feels heard fosters a more inclusive and motivated team. The more that people feel involved, the more likely they will contribute to the process (and not subvert the process). In closing, we reminded viewers of the importance of role clarity, effective communication, and thorough documentation, and encouraged the audience to share their experiences and thoughts in the comments.

You can watch the episode here:

Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He is a startup advisor and investor, and an independent consultant providing fractional marketing and channel development services for Microsoft partners. He hosts the weekly #CollabTalk Podcast, weekly #ProjectFailureFiles series, monthly Guardians of M365 Governance (#GoM365gov) series, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.