How far back can I restore my deleted emails? #M365AMA
In this episode, the #M365AMA panel discusses the following community question:
“Client has realised that they now need receipts that were emailed to a shared mailbox in 2023 for tax purposes, but they actively deleted them when received. Couple of questions – If they’ve deleted them and now can’t find anything through searching Outlook, is there any likelihood that I can find something? Should I put a retention policy in place that stops anything being deleted, ever?! Thoughts of the collective welcomed 🙂”
Check out the discussion here:
Participating in this discussion were:
- Christian Buckley @buckleyplanet
- Kirsty McGrath, MVP @KirstyMcGrath13
- Hal Hostetler, MVP @TVWizard
Some relevant notes/links shared by the team:
- From Microsoft Learn, Recover deleted messages in a user’s mailbox in Exchange Online [https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-user-mailboxes/recover-deleted-messages]
- Change how long permanently deleted items are kept for an Exchange Online mailbox, also via Microsoft Learn [https://learn.microsoft.com/en-us/exchange/recipients-in-exchange-online/manage-user-mailboxes/change-deleted-item-retention]
