Project Failure Files: Supporting Internal Champions

In Episode 21 of the Project Failure Files weekly webcast, our focus was “Championing Change: The Role of Internal Champions,” during which we examined the indispensable role that internal champions play in advocating for projects and driving adoption within their organizations. These champions, who are often influential employees rather than senior executives, help bridge the gap between project teams and end-users, creating excitement and encouraging engagement. Their involvement is especially crucial for digital transformation initiatives, where resistance to change can be a significant barrier to success. By promoting the project’s value and addressing concerns within their teams, these champions pave the way for smoother implementation and stronger outcomes.

We discussed insights from industry leaders who have successfully leveraged internal champions to overcome challenges and increase adoption rates. Through these examples, we highlighted the key traits of effective champions, such as credibility, strong communication skills, and a genuine enthusiasm for the project. Additionally, we underscored the importance of selecting champions who represent diverse departments, allowing for broader impact and helping the change message reach all areas of the organization.

To ensure champions are set up for success, we explored strategies for supporting and empowering them, from providing the necessary resources and training to establishing regular check-ins for guidance and feedback. Recognizing and rewarding champions is also essential, as this reinforces their value and keeps their motivation high. By nurturing these champions, organizations can foster a culture of change that extends beyond individual projects, promoting sustained improvement and innovation.

Enjoy the episode!

 

Be sure to tune in next Monday, November 11th at 9am Pacific for Episode 22 of this weekly series as Sharon and I discuss “The Power of Transparency “ Hope you can join us on LinkedIn or YouTube.

Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He is a startup advisor and investor, and an independent consultant providing fractional marketing and channel development services for Microsoft partners. He hosts the weekly #CollabTalk Podcast, weekly #ProjectFailureFiles series, monthly Guardians of M365 Governance (#GoM365gov) series, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.