Project Failure Files: Not Listening to Stakeholders

In Episode 25 of the Project Failure Files weekly webcast, our focus was “Ignoring Stakeholder Feedback: A Path to Isolation,” in which Sharon and I focused on the critical role of stakeholder feedback in successful project management and explores the damaging consequences of neglecting it. By discussing real-world case studies, we tried to illustrate how ignoring stakeholder input has led to failed software deployments and provide contrasting examples where effective communication frameworks ensured project success.

We explored strategies for integrating feedback into the project lifecycle, from active listening techniques and balancing conflicting insights to leveraging modern tools for streamlined feedback collection. The importance of cultural considerations and global contexts was emphasized, showcasing how stakeholder engagement must adapt to different organizational and geographical dynamics.

Finally, we examined emerging technologies, such as AI and predictive analytics, that are transforming the ways teams anticipate and address stakeholder concerns. The discussion highlighted practical measures, including proactive engagement plans and regular feedback loops, to foster collaboration and accountability. By prioritizing continuous and meaningful stakeholder communication, teams can mitigate risks and align their projects more closely with organizational objectives.

Enjoy the episode!

 

Be sure to tune in next Monday, December 9th at 9am Pacific for Episode 26 of this weekly series as Sharon and I discuss “Operational Support vs. Defined Projects.“  Hope you can join us on LinkedIn or YouTube.

Christian Buckley

Christian is a Microsoft Regional Director and M365 Apps & Services MVP, and an award-winning product marketer and technology evangelist, based in Silicon Slopes (Lehi), Utah. He is a startup advisor and investor, and an independent consultant providing fractional marketing and channel development services for Microsoft partners. He hosts the weekly #CollabTalk Podcast, weekly #ProjectFailureFiles series, monthly Guardians of M365 Governance (#GoM365gov) series, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.