Project Failure Files: Ignoring the Root Cause of a Problem

In Episode 50 of the Project Failure Files weekly webcast, our focus was “Letting Conflicts Fester,” in which Sharon and I tackle one of the most pervasive and damaging issues in project teams: unresolved conflict. We explore the difference between healthy disagreement and festering issues that slowly undermine team trust, decision-making, and productivity. When leaders focus only on surface-level problems or shy away from confrontation, tension builds beneath the surface—creating long-term damage and blocking effective collaboration.

Through stories, frameworks, and practical strategies, Sharon and I examine the hidden cost of avoiding root causes. From missed deadlines and unproductive retrospectives to side conversations and political gamesmanship, the signs of festering conflict are often ignored until it’s too late. We discuss how project leaders can shift from avoidance to accountability using structured approaches like the Five Whys or STP (Situation/Target/Proposal), tension audits, and open communication practices that restore team alignment.

The conversation concludes with actionable recommendations, encouraging listeners to take ownership of unresolved issues, reflect on their own conflict patterns, and create a more transparent and respectful team culture. When leaders normalize healthy conflict and address misalignment early, teams can grow stronger and more cohesive. By setting norms and rewarding resolution-oriented behavior, organizations can replace avoidance with clarity and collaboration.

Enjoy the episode!

Be sure to tune in next Monday, June 2nd at 9am Pacific for Episode 51 of our weekly series as Sharon and I discuss “Closing the Deal at Any Cost.“ Hope you can join us on LinkedIn or YouTube.