Project Failure Files: Not Celebrating the Wins

In Episode 54 of the Project Failure Files weekly webcast, our focus was “Skipping Project Closure,” in which Sharon and I shine a light on one of the most overlooked yet impactful mistakes in project management. We explain that closure is far more than a symbolic handshake—it’s a critical process involving formal sign-off, knowledge transfer, archiving of assets, and recognition of both successes and failures. Failing to close properly leaves teams vulnerable to unresolved tasks, missing documentation, and future confusion about what was actually completed.

The conversation highlights the cultural and organizational consequences of treating closure as optional. Without a structured end, teams miss valuable opportunities for retrospection and learning, leaving lessons undocumented and tribal knowledge at risk. Morale also takes a hit when teams aren’t recognized for their contributions or lack clarity on when a project is truly “done.” Sharon and I offer personal anecdotes of projects that came back to haunt teams due to vague or absent closure steps.

To address these pitfalls, we offer practical strategies: schedule time for closure from the outset, use checklists and knowledge transfer tools, assign clear ownership of closure tasks, and build a repeatable process for wrapping up initiatives. The goal isn’t just to finish—it’s to finish well, with clarity, documentation, and shared understanding across all stakeholders. Proper closure builds a culture of accountability, continuity, and confidence.

Enjoy the episode!

 

Be sure to tune in next Monday, June 30th at 9am Pacific for a program update on our weekly series. Hope you can join us on LinkedIn or YouTube.

Christian Buckley

Christian is a Microsoft Regional Director and M365 MVP (focused on SharePoint, Teams, and Copilot), and an award-winning product marketer and technology evangelist, based in Dallas, Texas. He is a startup advisor and investor, and an independent consultant providing fractional marketing and channel development services for Microsoft partners. He hosts the #CollabTalk Podcast, #ProjectFailureFiles series, Guardians of M365 Governance (#GoM365gov) series, and the Microsoft 365 Ask-Me-Anything (#M365AMA) series.