Making Operational Excellence a Personal Strategy
As productivity increases , so does our need for an increased focus on change management and operational improvement. The more we understand about how...
Category: Change Management
Jump-Starting Team Collaboration
There is no shortage in options for collaboration these days. There are so many competing and overlapping tools and services on the market these...
Understanding the True Management Costs of Office 365
In the latest edition of Redmond Channel Partner magazine (RCPmag.com), a short article by Editor in Chief Scott Bekker caught my eye in which...
The Coming Business Analyst Surge
With so much talk about “productivity transformation” and moving businesses to the “digital workplace,” I really thought we would see a huge spike in...
Good UX Directly Impacts User Productivity
When I first read The Goal by Eli Goldratt, it had been following a discussion with some of our service technicians who had been...
Change Management in an Evergreen World
The only constant in life is change – and if you are a customer of Office 365, then you know all about change, and...
The Things We Ignore When Focusing on Technology
I was reading Marc Anderson’s (@sympmarc) post on the SPTechCon newsletter this afternoon, and after completing my slow clap with affirmative nod in his...
Whatever happened to the project post-mortem?
While it doesn’t have the most positive-sounding name, I always saw tremendous value out of the formal project post-mortem. Your project comes to a...
Measuring The Duh Moments
One of the Americans assigned to help Japan rebuild after World War II, Dr. W. Edwards Deming outlined some basic steps to measure the...
The BA-Effect on SharePoint Change Management
Moving from a product organization back into consulting has reminded me of one very important truth: every SharePoint project begins as a Business Analyst...
