Evangelism is about Building Advocacy
Back in 2002 — having just launched this blog on the TypePad platform — I helped create a 501c3 non-profit...
Category: Change Management
A Business Analysis Approach to Change Management
What would software development be without change management? The two are inseparable. And whether you have a heavily customized company...
Transitioning to the New Normal
Why is change so difficult? Change is hard because it requires letting go, and possibly giving up some degree of...
Predictions for the Digital Workplace
I’ve started going back through some of the responses from the end-of-year #CollabTalk TweetJam in which we always focus on...
#MVPbuzzChat with Mario Trentim
For Episode 97 of the #MVPbuzzChat series, I connected with Office Apps & Services MVP Mario Trentim (@mariotrentim), a PMP-certified project...
The Costs and Benefits of Business Process Management
One of the most difficult management measurements is calculating the cost of not taking action. Businesses are constantly looking for...
8 Things That Make WEBCON BPS Different
Back in December 2019 while attending the European SharePoint, Office 365, and Azure Conference in beautiful Prague, Czech Republic, I...
How Much Automation is Too Much?
A reality of modern life is that we often spend too much time looking for, configuring, and troubleshooting the many...
Communication, Collaboration, and Change Management
The tools we use to manage and automate content collaboration and social interactions have become even more integrated and seamless...
Achieving Business Alignment Without An “Easy” Button
What does it mean to achieve “business alignment?” Ask 10 people, get 10 answers. In my experience in working with...
