Good UX Directly Impacts User Productivity
When I first read The Goal by Eli Goldratt, it had been following a discussion with some of our service technicians who had been...
Category: End User
Supporting End User Experiences
As mentioned in yesterday’s post, when we focus all of our time and effort on deploying technology, we tend to forget some of the...
Microsoft is Reinventing the Authoring Experience
With all of the focus on the platform (SharePoint, Office 365, Dynamics, etc) it is easy to miss some of the other innovations happening...
Beyond Deployment, Think About Adoption
In the younger days of SharePoint, while I was still working for Microsoft, I was happy when the sales organization finally began looking at...
Badgeville Comes to SharePoint
The gamification options available to the SharePoint community have just been expanded. In a press release this morning, the announcement of Badgeville for SharePoint...
The Power of the Influencer
We were on a conference call this morning with a technology partner discussing some of the problems we are seeing with customers around social...
Refactoring the SharePoint User Experience
As I sat on an incredibly long flight back from Perth, Australia this week, I was looking through my OneNote research from the past...
Consumers Are the Backseat Drivers of Enterprise
At a meeting last week of the Seattle chapter of the IAMCP (International Association of Microsoft Channel Partners), we were joined by Josh Waldo,...
Why SharePoint Hegemony?
With all the writing I do these days, I’m glad to still maintain this personal blog and share some of my unedited opinions on...
What Came First: SharePoint or the Egg?
Since co-presenting the keynote for SharePoint Saturday Virginia Beach in January, and the release on my e-book, I’ve had many interesting conversations with folks...
