3 Practical Steps to Improve Internal Communication
As I talk with clients about their usage and adoption of Microsoft 365 and related technologies, one of the fundamental problems I see over...
Category: Enterprise Collaboration
AI Eats Content—but Where’s It Getting the Calories?
Let’s get something out of the way: AI is not coming to save you from your messy content problem. I recently wrote a post...
Why Most Searches Fail—And How AI is Changing the Game
In today’s modern workplace, search continues to be the backbone of productivity, yet most searches fail because people don’t know what to look for....
How Collaboration Has Changed Over the Past 30 Years
For the majority of my career, I’ve focused on various aspects of collaboration technology. Looking back over the past 30 years, it’s pretty incredible...
Where Does Email Fit in the Modern Workplace?
With so much focus on AI and automation, organizations continue to transform digitally to better leverage these rapidly changing tools and technologies. This change...
How Search Drives Collaboration Adoption
When I am organizing the monthly #CollabTalk TweetJams and putting together ideas for the 7 questions that we cover (after years of experimenting, 7...
The Maturity of the M365 Content Lifecycle
While Microsoft continues to dominate the collaboration and content management space, with SharePoint, Microsoft Teams, and other industry-leading applications and user experiences, it is...
The Secret to Adoption is Good Planning
A tool is only as good as your understanding of its capabilities — and then having a strategy on how to use it. Show...
The Inherent Risks of Hybrid Environments
In the early days of SharePoint (way back in 2006) while I was still working at Microsoft, we ran into a number of customers...
Pushing through your Governance Fatigue
If it’s been a while, now is a good time to review your existing governance policies and procedures. Many organizations grapple with the scope,...
