Are there best practices for building a Power App for the field? #M365AMA
In this episode, the #M365AMA panel discusses the following community question:
“I work in a company that provides field services, and we’re facing challenges in efficiently managing field reports and customer service requests. I’m interested in developing a custom application using Power Apps that allows field workers to easily submit reports, access customer information, and update service statuses in real-time. Can anyone provide insights into how to start building such an app? Additionally, what are the key considerations for ensuring the app is user-friendly, especially for our staff who are not very tech-savvy?”
Check out the discussion here:
Participating in this discussion were:
- Christian Buckley @buckleyplanet
- Heather Severino, MVP @HeatherSeverino
- Mike Nelson, MVP @mikenelsonIO
- Kirsty McGrath, MVP @KirstyMcGrath13
- Hal Hostetler, MVP @TVWizard
- Shari Oswald, MCT @shortcutshari
- Sharon Weaver, RD+MVP @sharoneweaver
- Jonathan Weaver, MVP @j_weaver74
- Stacy Deere, MVP @sldeere
- Norm Young, MVP @stormin_30
- Neil Hodgkinson, Microsoft @nellymo
Some relevant notes/links shared by the team:
- If you do not have someone internally who can build this, the shortest answer is – hire an expert.
- If you do have someone who can tackle the project, Jonathan suggests starting by assessing your needs: Do these other elements already exist? If so, in what systems? If they are all in SharePoint, a Canvas App that is accessible on a data-enabled mobile device will allow finding and updating items in real-time.
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