The Hidden Cost of “Doing More with Less” in IT
“Doing more with less” is usually framed as a mark of maturity. It suggests efficiency, discipline, and smart prioritization. As I wrote about last...
Category: Change Management
Prompting is Becoming a Core Business Skill
Generative AI is no longer experimental. It’s embedded in everyday work, from drafting emails and analyzing data to brainstorming strategies and supporting decisions. But...
Why Change Fails and How Systems Thinking Helps
Back in the late 1990s, while working through my graduate program, I seriously considered switching from an MBA in Technology Management (MBA-TM) to a...
Organizing for Speed in the AI Era
If there’s one thing AI has made clear, it’s that speed matters. Not just faster processing or quicker insights—organizational speed. The companies winning right...
Where the AI Budget Actually Goes
When leaders start talking about AI budgets, the conversation usually sounds the same: How much should we spend on tools? The image in their...
A Systems Approach to Organizational Transformation
I’m in the middle of a couple M365 modernization projects with clients, which got me thinking about systems thinking and past experiences in helping...
What Happens When Your Tech Is Not Patched
I’ve worked in tech for more than 30 years. I’m not an engineer, but I’ve been close enough to the work, the people, and...
AI Will Not Take Your Job
“AI will not replace your job. People who know how to use AI tools and services will.” That’s the line I open with during...
A Change Management Approach to Driving Copilot User Adoption
The title is a mouthful, I know. Your company had made a major investment in Microsoft Copilot, and now it’s your job to make...
CollabTalk Podcast | Episode 160 on Stakeholder Engagement and Scalable Feedback
For Episode 160 of the CollabTalk Podcast, I explore why most companies fail at feedback by lacking clear processes, failing to act on...
