The Content Operating System Audit: Is Anyone Actually Running This?
A lot of teams describe their content process the same way people describe their exercise routine: with more optimism than accuracy. There’s a calendar...
Category: Future of Work
The Audience Assumptions Audit: When Did You Last Actually Listen?
Most personas get built once, in a single workshop, with a name, a stock photo, and a handful of bullet points about goals and...
CollabTalk Podcast | Episode 191 with Len Ward
In Episode 191 of the CollabTalk Podcast, we explore the idea that Generation X may be uniquely equipped to lead through the AI...
The Resume Is Dead. We Just Haven’t Admitted It Yet.
Over the past few months, I’ve spoken with more people than I can count who are looking for work. Some were laid off....
CollabTalk Podcast | Episode 189 with Jay Mellon
In Episode 189 of the CollabTalk Podcast, we discussed how organizations can move beyond treating technology as a support function and instead use...
CollabTalk Podcast | Episode 186 with Kipp Sorensen
In Episode 186 of the CollabTalk Podcast we discuss how a science-based approach to experimentation can help leaders scale faster by replacing “hope” with...
Strategic Confidence Without Operational Honesty Is a Liability
In Part 1 of this article, I walked through what I consider the most underreported finding in Deloitte’s 2026 State of AI in the...
The Entry-Level Problem Nobody in AI Wants to Talk About
Over the past two years, I have facilitated AI at Work workshops for organizations across a range of industries, including financial services, healthcare, manufacturing,...
The Agentic AI Readiness Problem
There is a scene playing out quietly inside organizations right now that should concern anyone responsible for technology strategy. An AI leader at a...
Project Failure Files: AI Without Structure Creates Risk
In Episode 85 of the Project Failure Files weekly webcast, Sharon and I frame “launching AI without guardrails” as a leadership failure disguised as...
