Your Organization Has an AI Strategy. Does It Have a New Operating Model?
There’s a pattern playing out in enterprise technology right now that should feel familiar, because it has happened before. Organizations acquire the new capability,...
Category: AI
Three Governance Questions Every Enterprise Needs to Answer About Agentic AI
I sat down recently with podcast host Mirko Peters earlier today for a conversation about Microsoft 365 governance, and the discussion kept circling back...
Copilot Doesn’t Know About Your Unwritten Rules
There’s a governance practice that lives entirely off the books in most organizations. IT never documented it, Security never approved it, but everyone quietly...
Content Strategy: AI as a Pattern Detector
There is a version of AI-assisted content work that gets most of the attention: faster drafts, automated outlines, and generated social copy. Useful, yes....
Your AI Center of Excellence Will Fail If IT Owns It Alone
There’s a SharePoint site for it. There’s a Teams channel. A handful of architects are involved, a Copilot admin or two, maybe a data...
Stop Treating Governance Like a Speed Bump
There’s a persistent myth in enterprise technology circles, and it predates AI by a good two decades, that governance is the enemy of innovation....
From Cloud Wars to AI Wars: Microsoft vs. Google
Back in April 2013 as the move to the cloud was aggressively underway, I sat through a Gartner session comparing Google and Microsoft on...
M365 Community Conference Highlights and Copilot Updates
One of the questions I hear most from customers and community members is some version of: “How do you keep up with all of...
The Copilot Legal Agent Is Here
If you’ve been paying attention to what Microsoft is doing with AI agents inside Microsoft 365, you already know the pattern. Broad, general-purpose AI...
Project Failure Files: Ignoring AI Fears
In Episode 88 of the Project Failure Files weekly webcast, Sharon and I discuss “Ignoring the Human Anxiety Factor” in the final installment of...
