Microsoft 365 in an Intent-First World
In my last post, I argued that the front door to productivity is moving. Instead of starting every task by deciding whether to open...
Category: AI
The Front Door Has Moved
Every few years, someone writes an obituary for Microsoft Office. First, the web browser was supposed to kill the desktop suite. Then it was...
You Don’t Need Audiophile AI
Microsoft dropped another model announcement this week. Honestly, I’ve stopped trying to keep count of how many of these cross my feed in a...
Ask Copilot for Direction, Build in SharePoint for Results
Use Copilot Chat for general, directional knowledge, and build your purpose-built AI solutions in SharePoint. A SharePoint site is a boundary your organization already...
What Actually Happens to Your Data Inside Copilot Cowork Runtime
One of the things I love most about being a Microsoft MVP is the behind-the-scenes conversations that happen within the community. Plenty of those...
How to Build Custom Skills for Your SharePoint Site
If you use Microsoft 365 and have Copilot turned on, you have probably noticed a chat panel inside your SharePoint site. That chat can...
A New Blueprint for Productivity in the AI Era
In Part 1 of this series, I wrote about competence debt—the hidden cost of rushing to teach AI prompts and agentic workflows while letting...
The Competence Debt: What We’re Losing in the Rush to Become AI-First
I’ve spent a lot of my career talking about productivity. For much of that time, that meant talking about Microsoft Office, and later Microsoft...
Open vs. Closed AI: What It Means for Everyday Business
[Updated] If you follow technology news, you have probably heard people debating open-source versus closed-network artificial intelligence (AI). It’s one of those topics that...
AI App Stores Are Coming. Will You Be Ready?
Remember when the App Store turned enterprise software on its head? This is where my mind is going on a Sunday evening, sitting in...
